Training directory
WE OFFER OUR TRAINING SERVICES ON SITE AND ONLINE !
We are best positioned to take charge of your employees’ professional development !
By entrusting us with your training needs, your organization will:
• Improve performance and accelerate innovation
• Achieve its goals more efficiently
• Increase team productivity
• Build employee loyalty
• Stand out as an employer
TRAININGS AVAILABLE BY CATEGORY OF EXPERTISE:
HR AND MANAGEMENT
- Co-development workshops
- Coaching: fostering a coaching approach in the workplace
- Intergenerational collaboration
- Communication
- Delegation
- Instructor training
- Conflict management and best resolution practices
- Telecommuting: how to be organized and productive
- Time & priority management
- Change management
- Stress management
- Political influence
- Leadership and mobilization
- Collective intelligence
- Emotional intelligence
- Mindfulness in the workplace
- Psychology of human relations
- Conducting effective meetings: on site and remotely
- Types of personalities in work teams
- Recruitment and retention
- Performance management
GENERAL AND TECHNICAL SKILLS
- Improvement in written French
- Francization and literacy (11 levels available)
- Francization – customized workshops
- English – beginner to advanced
- Business English workshops
- Spanish – beginner to advanced
- Access
- Excel
- Microsoft 365
- Office 2010, 2013, 2016 et 2019
- OneDrive
- OneNote
- Outlook
- Powerpoint
- Publisher
- Teams
- Windows 7 and 10
- Word
- Zoom
- Health and Safety – WHMIS, forklift driving, and others.
SALES AND CUSTOMER SERVICE
- Optimizing customer service and client experience
- Sales, business development, negotiation and prospecting
- Complaint management
- Social media
OTHER VALUE-ADDED SERVICES
- Coaching : individual and in groups
- Implementation of an annual training program
SELF-TRAINING COURSES
You have access to several virtual training courses via the FQR ONLINE portal. These inexpensive trainings can be completed on your own, at a time that suits you. Do not forget to indicate the name of our school board (Sir-Wilfrid-Laurier) when purchasing a course! To consult the list of training courses available on FQR ONLINE, click here.
Contact us !
WE OFFER OUR TRAINING SERVICES ON SITE AND ONLINE !
We are best positioned to take charge of your employees’ professional development !
By entrusting us with your training needs, your organization will:
• Improve performance and accelerate innovation
• Achieve its goals more efficiently
• Increase team productivity
• Build employee loyalty
• Stand out as an employer
TRAININGS AVAILABLE BY CATEGORY OF EXPERTISE:
HR AND MANAGEMENT
- Co-development workshops
- Coaching: fostering a coaching approach in the workplace
- Intergenerational collaboration
- Communication
- Delegation
- Instructor training
- Conflict management and best resolution practices
- Telecommuting: how to be organized and productive
- Time & priority management
- Change management
- Stress management
- Political influence
- Leadership and mobilization
- Collective intelligence
- Emotional intelligence
- Mindfulness in the workplace
- Psychology of human relations
- Conducting effective meetings: on site and remotely
- Types of personalities in work teams
- Recruitment and retention
- Performance management
GENERAL AND TECHNICAL SKILLS
- Improvement in written French
- Francization and literacy (11 levels available)
- Francization – customized workshops
- English – beginner to advanced
- Business English workshops
- Spanish – beginner to advanced
- Access
- Excel
- Microsoft 365
- Office 2010, 2013, 2016 et 2019
- OneDrive
- OneNote
- Outlook
- Powerpoint
- Publisher
- Teams
- Windows 7 and 10
- Word
- Zoom
- Health and Safety – WHMIS, forklift driving, and others.
SALES AND CUSTOMER SERVICE
- Optimizing customer service and client experience
- Sales, business development, negotiation and prospecting
- Complaint management
- Social media
OTHER VALUE-ADDED SERVICES
- Coaching : individual and in groups
- Implementation of an annual training program
SELF-TRAINING COURSES
You have access to several virtual training courses via the FQR ONLINE portal. These inexpensive trainings can be completed on your own, at a time that suits you. Do not forget to indicate the name of our school board (Sir-Wilfrid-Laurier) when purchasing a course! To consult the list of training courses available on FQR ONLINE, click here.
Contact us !